Contact Smarter and DCAS Assessments

School personnel, please contact the DeSSA Help Desk after checking with your school’s Technology Coordinator.

E-mails to the Help Desk will be automatically logged and will be responded to by project staff within one working day (typically sooner). Urgent requests will be given priority.

DeSSA Help Desk:

E-mail Support: DeSSAHelpDesk@air.org

Support Toll-Free Number: 877.560.8331

Hours: 6:30 a.m. to 6:30 p.m. ET

Mondays–Fridays (except holidays)

 

DDOE Contacts:

Carolyn Lazar: Carolyn.Lazar@doe.k12.de.us

Helen Dennis: Helen.Dennis@doe.k12.de.us

Please contact Carolyn Lazar or Helen Dennis at the Delaware Department of Education.


Contact DCPS and DCAS – Alt1 Assessment

Please contact the DeSSA Alt Help Desk after checking with your school’s Technology Coordinator and/or School Test Coordinator. E-mails to the Help Desk will be automatically logged and will be responded to by project staff within one working day (typically sooner). Urgent requests will be given priority.

DeSSA Alternate (DeSSA Alt) Help Desk:

E-mail Support: DeSSAAltHelpDesk@air.org

Support Toll-Free Number: 877.206.7039

Hours: 7:00 a.m. to 6:00 p.m. ET

Mondays–Fridays (except holidays)

 

DDOE Contacts:

Carolyn Lazar: Carolyn.Lazar@doe.k12.de.us

Please contact Carolyn Lazar at the Delaware Department of Education.