Please contact the DCAS Help Desk after checking with your school’s Technology Coordinator.
E-mail Support: DCASHelpDesk@air.org
Jim Hertzog: jhertzog@doe.k12.de.us
Lisa Alexander: lalexander@doe.k12.de.us
E-mails to the Help Desk will be automatically logged and will be responded to by project staff within one working day (typically sooner). Urgent requests will be given priority.
Support Toll-Free Number: 877.560.8331
Hours are:
5:00 a.m. to 10:00 p.m. ET
Mondays–Fridays (except holidays)